Millions of homes are in the wrong band, or miss a discount worth hundreds a year — and refunds are often backdated. Answer four quick questions to see what you could claim, free, with a ready-to-send letter.
These are the big, most-missed council tax savings — most can be backdated.
Yes — be careful here. A formal band review can leave your band the same, lower it, or (occasionally) raise it if it was actually too low. Do the two free checks first: are similar neighbouring homes in a lower band, and was your home worth less than the band threshold back in 1991? If both point the same way, you're on solid ground.
If someone living at the property is medically certified as severely mentally impaired (dementia, severe learning disability, after a stroke, etc.) and receives a qualifying benefit, they're "disregarded" for council tax. That's often a 25% reduction — or a full exemption if everyone there is disregarded — and it can be backdated for years. It's one of the most under-claimed reductions in the country.
If your home has been adapted for a disabled resident (an extra bathroom or kitchen, a room mainly used by them, or space to use a wheelchair indoors), your bill can be charged at one band lower — and band A homes get a reduction too.
Ask your council about Council Tax Reduction (also called Council Tax Support) — a separate, means-tested cut of up to 100%. Every council runs its own scheme, so apply directly to yours.
No. ConsumerSuit is free and you claim directly from your council (or the Valuation Office). Never pay a company a cut for "checking your council tax band" — it's free to do yourself.