How it works
ConsumerSuit turns "I think I've been treated unfairly" into a clear picture of your rights and the documents to act on them — for consumer, tenancy, employment and similar disputes in England & Wales. Here's the whole journey.
Tell us what happened
Describe your dispute in your own words — no legal language needed — and add any documents, emails or photos that go with it. You can write in your own language; we'll work in English behind the scenes.
Get your analysis
In seconds you get a plain-English read of your situation: a case-strength score, the UK law that applies (the specific Acts and sections), what a realistic outcome or recovery could look like, and where your evidence is strong or has gaps. It's an AI estimate of your position — not a prediction of what a court or ombudsman will decide.
Prepare your case
ConsumerSuit helps you map your evidence to each point you're making and draft the letters and documents your dispute needs — a complaint or refund demand, a Section 75 or deposit letter, and the paperwork to take a matter further if it comes to that.
Know your next move
You get the right escalation route for your matter — the correct ombudsman, tribunal or court, what it costs, the deadlines, and what happens if you win or lose — so you always know the next step and never miss a time limit.
Free checkers
Some everyday claims have their own quick checkers you can use without signing in — flight delay, private parking tickets, and council tax. Give a few details and get an instant read on whether it's worth pursuing.
What it costs
The core scoring is free. Paid plans unlock extra features and higher daily limits — see Pricing. You act for yourself and keep 100% of anything you recover; there are no success fees.